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How GlobalVision Helps Hero Group Eliminate Human Error in Their Quality Control Process

Hero Group Case Study Banner

Date: April, 2023 | Category: Quality | Author: Hana Trokic

About Hero Group 

Hero Group is an international consumer food manufacturing company whose core business focuses on baby food along with nutritional snack foods and spreads. Based in Switzerland, it was founded in 1886 in Lenzburg and has since grown into a worldwide enterprise. They currently have offices and production facilities spread across five continents including Europe, North America, the Middle East and Africa, and Turkey and Central Asia. 

Their mission is to provide customers with high-quality, nutritious food while using only the best ingredients. Hero Group prides itself on products with fewer, more natural ingredients prepared with minimum processing. 

Today, Hero Group employs 4,300 employees worldwide and in 2015, generated revenues surpassing CHF 1.26 billion. 

The Challenge: Overcome the Limitations of Manual Checks on a Global Scale

As Hero Group deals primarily with baby and natural food products, their products fall under a heavily regulated umbrella that has to adhere to the highest standards. 

Any errors that slip through in critical content files or artwork could lead to food recalls, financial losses, a decrease in brand loyalty, or in the worst-case scenario, consumer health risks. All these issues could be detrimental to the company and oftentimes difficult to reverse.

Francisco Tomás López Ramírez, Packaging Lab Manager at Hero Group’s Spain division, gave us in-depth insights into the issues their quality control teams were facing with regard to their revision processes. He noted that teams consistently noticed a gap in their inspections due to the many limitations of manual, visual checks. 

“Visual checks have limitations due to human factors. In some cases, printed errors in designs weren’t detected in earlier checks allowing them to slip through.”

  • Francisco Tomás López Ramírez, Packaging Lab Manager, at Hero Spain

Despite numerous rounds of manual proofreading, errors in text and graphics were slipping through due to human factors, which often lead to mistakes being overlooked. Manual and visual checks often failed to catch all differences in labeling and packaging, particularly when it came to graphic files where errors can be easily missed by the human eye. This emphasized the setbacks of relying solely on human checks to ensure accuracy. 

Due to these limitations, quality control teams at Hero Spain quickly realized that there was a necessity to automate the proofing of their printed designs and graphics. 

The Solution: Eliminate Human Error Through Automated Quality Control 

After several years of looking for an automated inspection system, in 2021, Hero Spain decided to test GlobalVision’s inspection technology. The results of the inspections showed that it was very much possible to automatically proofread and inspect files with few false positives and in record time. 

Since then, Hero Spain was quick to implement GlobalVision into their everyday quality control processes and use the software as an added quality control measure for their graphic files. In their day-to-day operations, it is used to look over design changes to ensure final graphics are completely error-free. At the moment, the Packaging Lab is the primary department using GlobalVision for its inspections. 

Throughout the years, Hero Spain observed numerous advantages of using GlobalVision’s file comparison technology but has particularly noted three main benefits of the software: 

  • Automated inspections of printed graphics that prevent human errors from slipping through
  • Fully automated inspections of artwork files in foreign languages (Chinese, Swedish, etc.).      
  • Innovative and modern solutions to their quality control processes

When asked if he was satisfied with the system, training, support, and ease of use of GlobalVision’s software, Mr. López said that he was “highly satisfied” and that he has “already recommended the system to our quality colleagues in Hero Group.” The main benefit he boasts about is that it is a feasible system to control artwork files and avoid human errors and factors.

“I’m extremely satisfied with GlobalVision. I’ve already recommended the system to our quality colleagues in Hero Group!”

  • Francisco Tomás López Ramírez, Packaging Lab Manager, at Hero Spain

With 527 files successfully inspected in 2022, Hero Spain has seen an overall improvement in their graphic and packaging accuracy, a decrease in errors, and an increase in the quality of their packaging and food safety. They expect to increase that number in the coming years to continue to better their offer of only the most premium products. 

He also went on to add that not only have internal teams noticed the benefits of implementing GlobalVision but clients have also been impacted. Clients have taken note of the added efforts taken by Hero Spain to ensure the high quality of their products.

When asked what they would do if GlobalVision were to hypothetically no longer be available, Mr. López said they would be at a loss as they simply cannot imagine going back to manual, visual checks in their quality control processes. 

If your organization also wants to reap the many benefits of GlobalVision’s automated proofreading technology, request a free demo here and begin streamlining your quality control processes today!

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Related Resources 

  • Find out more about GloblVision’s innovative proofreading technology here
  • See how GlobalVision has helped top industry leaders release products with confidence here. 

Ensure your content is always error-free in record time with GlobalVision. Try it now for free.

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GlobalVision Chosen as One of Canada’s Best Places to Work

Date: April, 2023 | Category: Company | Author: Hana Trokic

GlobalVision is not a great place to work anymore. 

Our market-leading proofreading software company was previously certified by Great Place to Work. In 2022, we received the certification as a testament to our dedication to creating a positive and fulfilling work environment for our employees.

This year, however, is a little different. 

In recent years, GlobalVision has made extensive efforts to make our organization an amazing place to work and our efforts have not gone unnoticed. In addition to gaining the Great Place to Work certification, this year, we are extremely proud to announce that we won the Best Workplaces in Canada for 2023 award. More specifically we received the 2023 award for the Best Workplace in Canada for the 50-99 Employees category.

The Global Authority on Workplace Culture

The Great Place to Work certification recognizes companies that have gone above and beyond to create an outstanding work environment. It works by surveying employees about their experiences and the environment they find themselves in Mondays to Fridays. 

The certification is a two-step process that includes a survey as well as a short questionnaire about work culture. Survey results are completely based on employee feedback about their organization. Results also offer valuable insights to potential job seekers about a company’s work culture and its efforts to keep employees motivated and happy. Results of this year’s certification have also been received extremely well, with even the Globe and Mail advertising the 2023 list of lucky winners. 

GlobalVision employees participated in the Great Place to Work survey in November 2022 and met the Trust Index score to secure certification for 2023! The Trust Index is designed to measure employees’ perception of the quality of their workplace relationships which includes their relationship with their peers, their job tasks, and with management. 

This year, GlobalVision received a Trust Index Score of 92%, increasing from 88% in the 2021 survey – a true testament to our company’s continuous efforts to keep employees satisfied.

Best Workplaces Start With Happy Employees

Over the past years, GlobalVision has made significant progress in establishing a top-tier remote-first company culture that prioritizes the well-being of its employees. The many initiatives put into place to increase employee satisfaction have proven to be extremely successful; the proof being in how employees feel about their day-to-day on the job.  

The Great Place to Work questionnaire gives critical insights for employers and employees alike, giving each an overview of the major advantages of an organization. For GlobalVision, employee responses reflect an overwhelming appreciation for flexibility, asynchronous and remote-first work, self-managed time off, and amazing work-life balance. In other words, a great company culture. 

According to a majority of GlobalVision employees, a high point of company culture was the remote-first, self-managed work and time-off policy. Employees feel that the flexibility they are given to create their own hours and schedules shows that they are trusted, that their skills and capabilities do not go unnoticed, and that micromanagement is not needed in order to complete tasks. 

There is no “one-size fits all” work process that GlobalVision employees need to follow, instead, they are free to work however and wherever they please through independent, asynchronous work. Employees feel that this leads to autonomy over their work and the ability to have a great work-life balance which is reflected in the high productivity and performance of every individual at GlobalVision. 

What’s more, the survey found that not only do employees feel a sense of pride and accomplishment in their work, but they also feel empowered to be innovative, driven, and ambitious. It helps that the open work environment allows for seamless teamwork with talented, passionate colleagues who are always readily available to help and collaborate on daily tasks. 

Yet, what sets GlobalVision apart from other remote-first, tech companies is not the endless benefits that it offers its employees. Many companies boast a long list of benefits while still struggling to find and retain top talent. What truly sets GlobalVision apart is that the entire company, from top to bottom, lives and breathes its company culture and values. 

At GlobalVision, it’s not about listing company values and benefits, it’s about actually implementing them for the overall development and well-being of each and every employee. 

Extensive efforts are constantly being put into place to ensure the benefits and freedoms given to employees remain true. From complete transparency to constant, open communication and feedback, employees notice all the genuine efforts being made to keep them happy. A winning combination for company and employee success.

Continued Efforts to be Great 

GlobalVision’s certification as a best place to work in Canada is a positive development for the company and its employees and an affirmation that a remote-first, asynchronous company culture works. It is also a recognition of the company’s commitment to excellence and its ongoing efforts to create a workplace culture that supports and empowers its employees.

As the world continues to navigate the challenges posed by market changes and uncertainties, it’s more important than ever for companies to prioritize the well-being of their employees. GlobalVision’s certification as a Great Place to Work and a Best Workplace in Canada is a testament to our company’s commitment to creating a positive and fulfilling work environment and is a model for other companies to follow.

Here’s to continuing to grow an amazing workplace culture and to one of many Best Workplace certifications! 

Want to join one of Canada’s best places to work? Check out our careers page to see our open positions and become a member of our team!

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Related Resources 

  • Find out more about GlobalVision here
  • Find out more about GloblVision’s innovative proofreading technology here
  • Ensure your content is always error-free in record time with GlobalVision. Try it now for free
  • Keep up with the latest updates in automated proofreading software. Sign up for our newsletter
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How to Master FDA Labeling Requirements: Your Comprehensive Guide is Here

How to Master FDA Labeling Requirements: Your Comprehensive Guide is Here Blog Banner

Date: April, 2023 | Category: Compliance | Author: Hana Trokic

For highly regulated industries, it’s crucial to understand and comply with the labeling requirements set by the Food and Drug Administration (FDA). However, navigating through complex regulations can be overwhelming, especially when guidelines are subject to constant and abrupt changes.

Thankfully, GlobalVision helps you to stay one step ahead of all regulations through our latest eBook, “Your Complete Guide to Meeting FDA Labeling Requirements.” 

This comprehensive guide provides detailed insights into FDA labeling requirements and ensures your organization not only thoroughly understands labeling guidelines, but also sets best practices in place to consistently meet FDA labeling requirements with complete ease. 

A Comprehensive Guide to FDA Labeling

From outlining requirements for specific products to detailing the formatting and content requirements for labels, our guide covers all crucial elements of labeling guidelines. We’ve distilled information into an easy-to-read format, complete with examples, statistics, infographics, and more to help you understand guidelines and apply them to your everyday quality assurance workflows. 

Our eBook covers the following: 

  • FDA labeling guidelines for medical devices, drugs, pharmaceuticals, cosmetics, and food, and obstacles that arise when trying to maintain compliance
  • How to meet all FDA labeling requirements with complete ease while ensuring the complete accuracy of your labels
  • How regulated industries can implement best FDA labeling practices through automated quality control, including real-life case studies from industry-leading companies

FDA Officially Declared Plant-Based “Milk”, Milk 

Just how quickly do FDA labeling requirements change? Taking notes from the recent cow milk vs. plant “milk” labeling battle, we can say, they can change overnight.

Back in 1973, the FDA defined milk as “the lacteal secretion, practically free from colostrum, obtained by the complete milking of one or more healthy cows.” In other words, milk, the original energy drink that we’ve known and loved for years, had to come from a lactating animal.

Fast forward to 2023 and things have drastically changed. The rise in vegan and plant-based diets has led to an overall shift in consumer behavior resulting in the growing need for a new, previously untapped market—offering alternative options to traditionally animal-derived products.

In recent years, this major pivot towards plant-based alternatives has slowly turned dairy aisles into everything but. Oat, soy, rice, coconut, cashew, hazelnut, and hemp are just a few alternatives that were labeled as “milk”. 

Because of this, for years, dairy farmers and plant-based milk manufacturers saw themselves in a bitter fight over the name of their products. With the rising popularity of milk alternatives, dairy farmers have insisted that allowing these drinks to be labeled as “milk” is misleading. Up until recently, they were right. These plant-based alternatives weren’t legally allowed to be advertised as milk and had to be labeled as anything but to get an FDA stamp of approval.

Finally, as a true sign of the times, in February 2023, it became official. The FDA ruled that plant-based milk alternatives can use the term “milk” and millions of plant-milk manufacturers first rejoiced, and then found themselves in a flurry as they quickly needed to update their labels to reflect the new FDA guideline. 

Keeping Up with FDA Labeling Requirements 

The “milk” vs. milk case, is just one example of how FDA labeling requirements can change in an instant. These unexpected and often abrupt changes make keeping up with FDA guidelines anything but easy. The added worry of ensuring compliance to avoid costly fines, recalls, and potential harm to consumers is also an everyday obstacle for those in regulated industries.  

Having a comprehensive guide that outlines all guidelines is a one-stop solution for relegated industries that want to ease these processes and alleviate the risks that come with errors in labeling and packaging. Our guide helps businesses navigate all these guidelines and more while streamlining proofreading and quality control processes, guaranteeing accurate, safe, and legal products that are ready for market and consumer use. 

Whether you work in medical devices, drugs, pharmaceuticals, cosmetics, or food, GlobalVision’s eBook is sure to provide the information and answers needed to help your business stay compliant. Your Complete Guide to Meeting FDA Labeling Requirements is the ultimate resource for ensuring your products meet regulatory standards.

Don’t risk noncompliance with FDA labeling requirements – download our guide and start implementing best proofreading practices today.

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Ensure Your Labels Meet all FDA Drug Labeling Requirements with Automated Quality Control

Ensure Your Labels Meet all FDA Drug Labeling Requirements with Automated Quality Control

Date: November, 2022 | Category: Quality | Author: Hana Trokic

For highly regulated industries like pharmaceuticals, following FDA drug labeling requirements is one of the most crucial aspects of the product lifecycle. With so many laws, rules, and regulations to follow, the task of creating documentation, labels, and content surrounding a single drug or product quickly becomes stressful and tedious.  

Yet, drug label requirements are in place for a reason – and a good one at that. The accuracy of drug labels ensures that patients and consumers are being given proper instructions and dosages of a prescribed drug. Label accuracy also ensures that pharmaceutical companies avoid life-threatening side effects for their consumers, large recalls, and colossal financial downfalls.

With so much on the line, pharmaceutical companies cannot risk label errors slipping through.    

Thankfully, software shortcuts such as automated quality control is a one-stop shop for your compliance needs that makes sure your labels meet any and all FDA drug labeling requirements. 

Automated quality control is an easy solution that allows you to proofread labels and content in record time. Not only does it decrease proofreading and review times, but it also decreases errors while increasing the efficiency of your workflows. 

With this comprehensive software solution, you can ensure that all of your labels follow FDA requirements while being accurate and completely error-free.    

The Highly Regulated Pharmaceutical Industry 

Spell Check image
When it comes to drug labeling, the FDA’s primary purpose and concern are to ensure patient safety and provide healthcare professionals with information about the drug and how it should be prescribed. Some of the FDA’s drug label requirements include: 

  • Highlights (a concise summary of label information)
  • Full prescribing information
  • Recent Major Changes 
  • Indications and Usage 
  • Dosage & Administration 
  • Dosage Forms & Strengths 
  • Contraindications 
  • Warnings & Precautions 
  • Adverse Reactions (listing of most common adverse reactions) 
  • Drug Interactions 

With so many regulations to follow, it’s no surprise that such heavy importance is placed on label accuracy. Even so, it is estimated that over 50% of medication use errors are associated with poor drug labeling. Though this includes patient misunderstandings, it is generally believed that implementing standardizations such as text, language, typography, and other display standards will drastically reduce errors in drug labels. 

Along with patient safety, it is also important to note that labeling errors lead to significant recalls and financial losses, which are more frequent than you would think. Clinically important drug recalls occur approximately once per month in the United States. For perspective on just how significant these financial impacts can be, Johnson and Johnson lost roughly $600 million in sales after closing a distribution site due to a recall.

To avoid the detrimental consequences that label errors bring, pharmaceutical companies need to implement a functioning proofreading and reviewing process. They must inspect labels, artwork, and content at every step of production, ensuring the accuracy of the complete file. 

Innovations in automation, such as GlobalVision’s file comparison software, allow pharmaceutical companies to implement an all-in-one quality control platform that inspects complete files, including text, spelling, artwork, graphics, braille, and barcodes, at every stage of production. It allows for label standardization as it detects discrepancies no matter how small, making it easier for companies to ensure their labels are following the standards set in place.

Through automated quality control, companies can be sure that their labels are consistently accurate, and meet all standards and compliance guidelines, while meeting FDA drug labeling requirements with increased ease and efficiency. 

The Benefits of Automated Quality Control 

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Many large global pharmaceutical companies have yet to implement new technologies that increase workflow efficiency. 

In some cases, many still rely on manual and labor-intensive proofreading and reviewing processes prone to mistakes, leaving huge potential for operations to be optimized and streamlined for maximum efficiency. 

The solution, thankfully, is simple. Automated quality control inspects content and artwork with complete ease, lightning speed, and increased accuracy.  

To keep up with increasing global consumer demands, pharmaceutical companies are creating almost immeasurable amounts of products, each with its own packaging, labeling, and documentation. This content must be meticulously reviewed and proofread to ensure that the final product is error-free. 

Manually proofreading this amount of content is not an efficient solution for companies that need to keep up with growing demands. Automated proofreading software offers a foolproof solution to ensure all this generated content is checked and proofread perfectly. 

This advancement in proofreading processes eliminates the need for manual document inspections and leaves it up to technology. The software conducts digital checks for discrepancies in text, spelling, graphics, color, and more. The software conducts thorough inspections in a fraction of the time and ensures that labels and content are 100% accurate before going out to the hands of patients and consumers. 

This technological advancement ultimately increases productivity and workflow efficiency and offers endless benefits unmatched by manual inspections. Not only does automated proofreading software help ease the proofreading process, it simply makes proofreading better. 

Keep Up with FDA Drug Labeling Requirements 

Spell Check imageIf you want to keep up with FDA drug labeling requirements with complete ease, switch to automated quality control. A trusted technology, GlobalVision’s innovative automated solutions have been solving problems for pharmaceutical companies globally for over thirty years.  

By using GlobalVision to eliminate time-consuming and inaccurate manual checks, the largest pharma companies worldwide cut review times by 89%. Just by making the simple switch to automated quality control, top companies got critical healthcare products into the hands of consumers faster and with complete confidence that their labels and content are 100% accurate and FDA compliant.

To name only a few, GlobalVision has helped:

Ensuring that you meet all FDA drug labeling requirements is far from easy. Yet, through the simple introduction of automated quality control, companies can rest assured that they are drastically eliminating the risk of human error, getting their product to market faster with fewer revision cycles, and reducing the risk of costly recalls and misprints. 

Ensure Consistent Quality 

With endless benefits and countless advantages to your company’s revision processes, automated quality control is the leading solution for pharmaceutical companies that wish to ensure the quality of their labels and content. All the while ensuring they meet all FDA labeling requirements. 

Enhance your proofreading practices and make the switch today. See how automated quality control can streamline your business’s workflows by allowing you to proofread critical content at scale while maintaining the complete accuracy of your labels and content.   

Discover firsthand the benefits of automated quality control. Request a demo of GlobalVision, and get started today! 

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6 Ways Businesses Can Overcome Data Integrity Issues

6 Ways Businesses Can Overcome Data Integrity Issues
 
 

Date: September 14, 2021 | Category: Compliance | Author: Kayla Caticchio

In today’s digital age, a new threat presents itself to businesses that are heavily reliant on data. Many data-driven organizations rely on data integrity to be able to conduct their business operations without issues.

These businesses must take great care to ensure the consistency, accuracy, validity, and safety of data. Failure to do so can result in the corruption of information that can negatively affect all aspects of a business. To avoid being put in a vulnerable position, there are many steps that can be taken to help overcome data integrity issues.

What is Data Integrity?illustration of a lock

Data integrity refers to the reliability and trustworthiness of data over the course of its lifecycle. Data can be either valid, invalid or in the process of becoming valid. Error-checking and validation processes are methods often used to ensure data integrity.

 

Why is Data Integrity Important?

illustration of security windows

Data is perpetually vulnerable to corruption of any kind. The degree of its vulnerability depends on the efforts taken to preserve its original state over time. These efforts exist to preserve the reliability and trustworthiness of data to ensure proper decision-making within an organization. Any impactful decision within a business requires data to be accurate and consistently valid in order for any progress to occur.

 

What Are the Threats to Data Integrity?Illustration of a person facing data integrity issues

Threats to data integrity can appear in many different forms. Threats can be accidental or voluntary, taking the form of cyber attacks with the intent to alter or destroy data. Some of the most common threats, however, are often internal. Examples include:

  • Human error
  • Unintended actions
  • Security errors
  • Malware
  • Compromised hardware

 

How Can Businesses Overcome Data Integrity Issues?

  1. Validate Input: Documented evidence of validation is a crucial way to ensure that input data is accurate. Once a data set is received, it should always be systematically verified.
  2. Validate Data: Ensuring data meets pre-determined specifications and key attributes is crucial to ensuring its validity and the system through which it passes.
  3. Remove Unnecessary Data: Duplicate files and unidentified data can potentially open doors to unwanted intruders set on exploiting or corrupting information.illustration of security process and checklist
  4. Data Back-Ups: Permanent data loss is a real threat to businesses. Staying on top of routine backup checks is crucial to avoid losing critical information. Businesses should be proactive in creating a recovery strategy in the event of an unexpected data loss or application error. This will help to restore any losses that could potentially occur.
  5. Manage Access Control: Setting limits and controls on who can access certain information within an organization is crucial in protecting data from unauthorized users, including intruders and impersonators. Actions must be taken to ensure that the unwanted spread of sensitive information is limited. Furthermore, the importance of physical access controls must not be neglected. Businesses should take care to protect places like server rooms that can be especially vulnerable to corruption.
  6. Traceability: Data integrity relies heavily on the ability to track down the source of a breach at any point within operations. Ensuring that audit trails are consistently in place helps to provide security in the event of a breach and allows organizations to identify the source.

 

Overcoming Data Integrity IssuesIllustration of someone using GlobalVision to address data integrity issues

Data is useless without the underlying assumption that it is reliable and accurate. Management is dependent on the accuracy and integrity of data to be able to make decisions. In addition to the methods mentioned above, automation technology can help businesses secure their data and other information. GlobalVision’s inspection technology features audit trails and other controls developed to meet compliance and data integrity requirements for regulated industries. To learn more, visit globalvision.co.

 

 

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