Date: September 8, 2020 | Category: Quality | Author: Kayla Caticchio


Printing for the pharmaceutical industry is a complex process that requires skill, knowledge, and trust between both the printer and the pharmaceutical company. More than any other industry, there is no room for error when it comes to printing medical content like labels and cartons. Even the smallest error can be detrimental to a brand’s reputation, in some cases it can even be harmful to consumers. To be successful in printing for this highly-regulated industry, there are several steps that both the printer and pharma client must take to ensure a strong and long-lasting vendor-client relationship.

Establish proper communication

The process starts when the pharmaceutical company selects and evaluates a printer for their work. Quality, as opposed to cost, is at the forefront of the decision-making process when it comes to choosing a printer for pharmaceutical content. It is therefore essential that the appropriate KPIs, like quality, project turnover time, and system requirements are established at the very beginning to maintain the standards and expectations of the client. Pharma companies must openly communicate what they consider to be acceptable versus unacceptable in terms of deviations, giving printers an idea of their unique tolerances (for example, what stops the press). It is therefore critical that pharma companies successfully onboard new printing clients to avoid any miscommunication. Additionally, suppliers must go through several rounds of audits to ensure that they have proper capabilities before they even start to think about printing for pharma. These types of audits include verifying that files are properly saved and ensuring that they have processes in place for transporting packaging. Read Now: Top Tips for Selecting and Evaluating a Vendor

Expect to be scrutinized

So what should a printer expect when dealing with pharmaceutical clients? Simply put, they should be prepared for a much higher level of scrutiny. Putting ink on paper is not enough to successfully deliver a job in this industry. Instead, printers must ensure that they have the proper quality systems, processes, SOPs, and certifications in place that meet their client’s quality and compliance requirements. They must continuously ensure that their systems are validated, calibrated, and re-certified on a regular basis. The speed at which medical drugs must be delivered to market is another factor to keep in mind when printing for pharma. Pharmaceutical printers must be experts at balancing time-constraints while maintaining the highest levels of quality possible. Even the smallest deviation can cause delays in the process, often resulting in re-prints that end up costing the printer money. For production schedules to remain on-track, printers must keep open communication and have experience in dealing with tight deadlines.

Invest in technology

Automation technology plays a big role in helping printers get products out the door faster without sacrificing quality. By implementing a print verification system, the risk of letting a critical error slip by drops significantly. Though errors can occur anywhere in the process, the prepress stage is one of the most common areas where deviations can be introduced. Since pharma companies rely heavily on the expertise of the printer when it comes to ensuring perfect color, barcodes, and artwork, a verification system in prepress would catch any deviations between the customer-approved file and the sample. It is also important that both the client and supplier work together to ensure that the printer has the right PDFs from the beginning. Proper file creation is crucial as repeatedly playing around with a file can lead to an increased risk of introducing an error. In keeping with the strong communication aspect of pharmaceutical printing, these types of tools also allow for inspection reporting and audit trails that give the pharma company peace-of-mind and full visibility. Finally, many printers recommend having a designated middleman on the team to act as a buffer between the printer and the pharmaceutical client.

Understanding the roles and responsibilities

Though printing for such a complex industry can seem overwhelming, the benefits of establishing a successful printer-pharma partnership far outweigh the extra steps involved in managing this process. If a pharmaceutical company properly communicates its expectations while the printer invests in proper technology and quality control processes, long-term relationships can be formed. As long as both parties trust each other and understand the crucial role they play in the process, they can experience long-term growth both independently and together.

To learn more about printing for the pharmaceutical industry, check out GlobalVision’s webinar Navigating the Relationship Between Printers and Pharmaceutical Clients.

An illustration of a stairway between 2 structures

Date: July 28, 2020 | Category: Quality | Author: Kayla Caticchio


Now more than ever, the demand for safe and effective medical drugs is increasing on a global scale. This means that regulatory affairs teams are working overtime to interpret, apply, and communicate the guidelines received from governing bodies like the FDA and EMA when it comes to developing new drugs. And when medical drugs are approved, they must then be made available for use on a global scale. As a result, all content must be adapted to meet the legal and cultural requirements of markets beyond the country in which they were produced.

As market sizes expand, pharma companies must coordinate localization for every product they release. More than just translations, this includes adjusting elements like color, date formats, units of measurement, and artwork to reflect various markets. All content like leaflets, cartons, inserts, and legal documentation must also be fully adapted, creating challenges for regulatory teams when combined with the speed in which products must be released.

Technology for the pharmaceutical workflow

A key way to effectively manage the increasing workloads as a result of globalization is to harness technology that allows regulatory affairs teams to operate at scale. When it comes to proofreading, manual processes are no longer efficient given the speed and complexity in which products must be delivered.

With a digital quality control system, proofreaders and RA teams can verify content accuracy on digital files and printed packaging components, eliminating inefficiencies at every stage of the pharmaceutical workflow. To begin, product requirements are submitted to regulatory bodies who then compile the information into briefing documents. At this stage, a digital quality control system would ensure that all copy documents are error-free and accurate for internal revisions.

At the artwork creation stage, artwork files can be automatically inspected to make sure that no errors were introduced during the file creation process. Examples of errors that could be created during this stage include logo errors, incorrect product information, and barcode defects. At the final stage, a digital quality control software can automatically compare approved files to supplier proofs before going to print, ensuring that products make it to market with packaging that is entirely error-free.

Foreign languages & data compliance

Managing content in foreign languages is another challenge for regulatory teams in the pharmaceutical industry. As medical products make their way into foreign markets, all materials and content must be properly translated into multiple languages which creates significant room for error. Technology solutions can help effectively manage this by improving document management, version control, and quality assurance through automated proofreading that supports many foreign languages. 

Along with accurate foreign translations, following compliance and data integrity guidelines is essential in the pharmaceutical industry. Digital quality control tools utilize audit trails and reporting features to track all activities, ensuring compliance with bodies like ISO certifications, 21 CFR Part 11, and Annex 11. These tools help protect data integrity by providing full traceability on who ran an inspection, the inspection results, and what changes need to be made.

As the nature of regulatory standards continues to evolve, so does the need to effectively implement technology solutions like automated quality control. These technology solutions not only improve processes between teams, but they also increase cross-functional collaboration and give pharmaceutical companies the tools they need to operate on a global scale.

To learn more about how technology can help manage regulatory compliance, check out GlobalVision’s guide Digital Transformation for Pharmaceutical Packaging Quality.

Illustration showing screenshots of GlobalVision with gears running in the background

Date: May 4, 2020 | Category: Proofreading | Author: Kayla Caticchio


Once upon a time, in a land far far away (well, in the midwestern USA), there was a printer who was anxiously awaiting the final decision of a potential client. If things went well, this would be their biggest deal to date. But the days went on and on until they finally received the long-awaited email. “We’ve decided to go with someone else” the email read. How could this happen? they asked themselves. “Although we were impressed with your facilities, we feel as though your methods of quality control are not at the level we would like ” the email continued. “We’ve experienced recalls in the past and we just can’t risk them”. 

Unfortunately, situations like this are not uncommon in today’s supplier landscape. As competition between brands increase, so does the demand for high-quality labels and packaging. This means that companies are expanding their requirements when it comes to selecting suppliers or manufacturers for their jobs. Aside from the obvious requirements like cost and turnaround time, many companies look for the added assurance that extensive quality checks are being conducted in the production facility.

We’ve highlighted 3 ways suppliers can use automation to secure customers:

1. Show them you care about their quality 

Having an extra layer of security goes a long way when it comes to quality control. By implementing a secure and verified quality system, you’re showing potential clients that you’re willing to invest in technology that helps ensure that their products are of a high standard. You’re also helping them uphold their reputation and brand integrity by helping them get their products to market without any errors. In fact, we’ve had GlobalVision customers tell us that having a revision system in place has helped them gain customers just by having it visible on their production floor. Having a reliable quality system, like GlobalVision, in place provides peace-of-mind that the supplier can be trusted to produce the best products.

2. Reduce the risk of costly errors 

With digital proofreading, suppliers gain a competitive advantage due to the fact that their content is less likely to have errors than competitors who rely on manual proofreading. The customers appreciate the extra sense of security in knowing that their labels and packaging are accurate, potentially saving them from costly and detrimental recalls. For a printer, as an example, even one missed error can cost them a customer, especially if the error goes public or ends up costing their client a lot of money. Prior to using GlobalVision, a customer had lost tens of thousands of dollars by accidentally producing batches of products that were missing their client’s logo.

3. Use it as a unique marketing and sales tool

More and more, we’re finding that suppliers are using their automated proofreading systems as a marketing and selling point. Today, brands are placing ever-growing importance on automation, integration, and innovation. They’re therefore looking for suppliers who’re also leading the charge when it comes to implementing modern technology in their production process. By showing potential customers that they’re willing to innovate to meet the demands of their customer base, they’re opening doors for new business opportunities from industries they otherwise wouldn’t have broken into. In fact, one of GlobalVision’s printer customers was able to land a $2 million dollar deal by having an automated quality control process in place. Their commitment to high-quality production set them apart from the competition and made them the obvious choice.

Acquiring customers with today’s level of competition is no easy affair. It’s imperative that suppliers continue to ride the technology wave and make use of the automation tools that are available to them, especially when it comes to quality control. By doing so, they’ll be able to increase their customer base and ensure continuous growth that stands the test of time.

To learn more about acquiring customers through automation, check out GlobalVision’s Guide: How Automated Quality Control Helps Printers Secure Customers

Illustration of different people working on their computers in different windows

Date: April 21, 2020 | Category: Company | Author: Kayla Caticchio


A special note from Reuben Malz, Founder and CEO of GlobalVision

Not everything is broken

It’s during times like these that we must look at our situation from all perspectives.

Just because everything looks dark, doesn’t mean that there is an absence of light.

Yes, many things we took for granted in our personal and working lives have come to an abrupt halt. Even our freedoms have been reduced.

However, not everything is broken. 

The supply of energy like gas for your car and electricity for your home has never been interrupted. The internet, cloud, and Netflix are working, but maybe a little slower. Cell phones. Facetime, Facebook, and Twitter still work. The food supply chain is intact. Farmers are working, greenhouses are growing vegetables, and soon seeds for the fields will be planted. In short order, all the store shelves will be replenished after the buying frenzy abates. The sun still rises and sets every day. 

Not everything is broken, but change is occurring at lightspeed. We have no choice but to give in and adapt to it. The office, the plant, the conference room, trade shows, and meetings have become uprooted and relocated – to your house. 

Services and products still need to be delivered as consumption continues. The way it’s done has just gone remote.

We must be grateful that technology is sufficiently advanced for us to jump tracks. These technologies are what allows us to work from home and ensure that services and products are being delivered.

I remember a time when the internet was born and many companies didn’t trust it with their corporate assets. Everything remained in hardcopy form for many years. It was believed that anything on the world wide web was visible to the world. We think back and laugh. It seems so silly now.

Now, we’re moving to the cloud and working remotely for the first time. We’re still in the early days, but working, schooling, and entertainment is on a rapid evolutionary track. Yes, it was happening anyway, but the world has been forever changed. 

When we arise from this chaos, everything will have changed. But not everything will be broken.

Welcome to the cloud, earthlings!

Reuben Malz

April 2020


Remote work tips from our kitchen table to yours

There’s something comforting about Reuben’s message in a time when the world is noisier than ever. His message reminds us to cut through the noise and focus on the potential for growth and evolution in the midst of a worldwide standstill. Though it may not seem like it, these unprecedented times have created an opportunity to use social isolation to our advantage. Beyond Netflix-binging and the endless DIY projects we’ve been putting off, this time can be utilized by stepping back and benefiting from more focused work.

The team here at GlobalVision has put together 5 of our best tips to help stay productive and make the most out of remote work.

1. Use this time to evaluate your current strategy

From product planning to long-term strategy building, being away from the hustle and bustle of the office can create a quiet environment to focus on your team and company growth. With the world changing the way it does business across all industries, now is the perfect time to start planning how you’re going to implement the changes you’ve been thinking about. Maybe it’s dreaming up a new product feature, or implementing a quality control software, using this pause in time to plan for the future is never a bad idea.



2. Use technology to stay connected

At GlobalVision, we pride ourselves on being collaborative in many ways. Every product, new feature, and piece of content we put out into the world has touched multiple departments within our walls. And it’s no different when it comes to our digital walls. We’re lucky to be in an age where technology is so available to help us with our daily tasks. There are tons of great softwares out there to help facilitate communication between team members and departments. Our favorites include Slack, ZOOM, and Google Hangouts (especially for those after-work virtual cocktail hours). We also suggest a collaborative database like Airtable to help keep track of projects and eliminate any blockers in the workflow. These platforms provide project visibility and make it easier to collaborate with others. Bonus – they’re also great for sharing memes and pictures of your pets.

3. Continue with (or introduce) team meetings

Team meetings (virtual of course) are a great way to highlight key areas of focus for the week ahead. The frequency of these meetings depends on your team’s unique needs, but the majority of us at GlobalVision find that having a check-in every week or every few days helps everyone stay on track. Team meetings also allow each member to pinpoint personal goals while keeping track of how everyone is progressing with their projects. They’re a great way to give feedback and boost morale by encouraging others. If standup meetings aren’t something you’re used to, remote work might be a great time to test them out! 



4. Stick to a routine

Creating a ‘work-from-home’ routine is a key factor in ensuring productivity while away from the office. Since the morning commute now consists of moving from the bed to the kitchen table, there’s no more sitting in traffic each morning mentally preparing yourself for the day ahead. We find that diving into your to-do list early in the morning helps the mind wake up and puts us into a work-based mindset. By structuring your day down to the last task, you’re fully committing yourself to your projects while minimizing distractions. Be sure to schedule some break time as well.

5. Take regular breaks

Our final tip is to take regular breaks that allow you to reset and refocus your mind. Have lunch and coffee breaks away from your computer, and schedule some time to call or video chat a friend. Give your colleagues clear indications of when you are and aren’t available to answer messages and emails (and be sure to respect their availability as well). There’s nothing wrong with snoozing message notifications for a while if you need some time to recharge. Finally, we suggest letting others know your preferred method of communication, whether it be instant messaging, email or phone calls. This helps avoid the frustration of not having messages replied to in a timely manner.

We hope these tips have given you some inspiration on making the best out of this remote work situation. We encourage you to not lose sight of accountability and motivation even when times are tough. The human ability to adapt to new situations is incredibly important in times of crisis. Use this time to lock in a vision and direction for your team and company, and make sure you use all the tools at your disposal to communicate these goals thoroughly.

During this time, GlobalVision is committed to helping our customers account for the surge in remote work. For more information regarding our 60-day free license offer, contact us here.